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Frequently Asked Questions
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Hardware

Q - What type of Computer do I need to get Wireless Internet?
Q - What are the minimum System Requirements?

Q - Do I need a telephone line to connect?
Q - Will I need a Dial-up Modem to connect?

Software

Q - Is security an issue?
Q - Can other people see what I'm doing online, and can they read my E-Mail?
Q - What is a Firewall and should I be using one?
Q - What are Viruses and how do I protect myself?
Q - Is it necessary for me to do any updates to Windows?

Q - I'm having difficulty getting connected with Microsoft Windows XP.

Wireless

Q - What is meant by Bandwidth?
Q - Will I get worse service if I'm farther from the Antenna?
Q - Will my cordless phone interfere with the wireless connection?
Q - Will my cordless mouse or keyboard interfere with the wireless connection?
Q - How is wireless different from Satellite Internet?

Installation

Q - Who can get high speed wireless service?
Q - Is it available in my area?
Q - How long does it take to install?
Q - Can I install it myself?

Q - How can I improve my connection speed?
Q - How do I connect a second computer to the Internet?
Q - Can I run a server on my Wireless connection?

Usage

Q - Will I ever get busy signals?
Q - Will my connection be lost periodically?
Q - Is there a restriction on the number of hours I can use?

Q - What is a personal website and how do I access it?

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